Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about Postea, a UK loose leaf tea subscription service that delivers 60g of loose leaf tea through your letterbox each month, with free delivery anywhere in the UK. Learn how our monthly tea boxes work, how to choose your teas, what comes in each box, and how to pause, skip, change, or cancel your subscription.
What is Postea?
Postea is a UK-based loose leaf tea subscription service that delivers quality loose leaf tea through your letterbox every month. Each Postea box contains 60 grams of loose leaf tea, split across three varieties.
Every subscription includes free delivery anywhere in the UK, and you can choose, pause, skip, change, or cancel your subscription box online.
Postea is designed to help you discover new flavours, enjoy better tea at home, and make loose leaf tea simple and convenient.
Is Postea a UK loose leaf tea subscription?
Yes. Postea is a UK loose leaf tea subscription service that delivers loose leaf tea to addresses across the UK.
Every Postea subscription includes free UK delivery, so there are no additional delivery charges for your monthly tea box.
How does the Postea subscription work?
When you subscribe to Postea, you receive a monthly delivery of loose leaf tea directly to your door. You can choose your teas, manage your subscription online, and pause, skip, change, or cancel your subscription box at any time.
Your tea is packed in letterbox-friendly packaging, so you do not need to be at home to receive your delivery.
What is included in a Postea subscription?
A Postea subscription includes a monthly delivery of 60 grams of loose leaf tea, split across three varieties. You can choose your teas, manage your subscription online, and receive free delivery anywhere in the UK.
As part of our current introductory offer, new Postea subscribers also receive a free metal tea infuser and scoop worth £14.99.
How much tea do I get in each box?
Each Postea box contains 60 grams of loose leaf tea, split across three varieties. This gives you a selection of teas to enjoy and helps you discover different flavours each month.
Can I choose my own teas?
Yes. Postea allows you to build your own tea box by selecting your preferred teas. This gives you full control over what you receive each month.
You can adjust your choices over time, making it easy to explore new blends or stick with your favourites.
What types of tea do you offer?
Postea offers a wide range of loose leaf teas, including black tea, green tea, herbal tea, fruit infusions, and seasonal blends. We regularly update our selection so you can discover new teas over time.
How much does Postea delivery cost?
Postea delivery is free with every subscription. All Postea subscribers receive free delivery anywhere in the UK, with no extra delivery charge added to their monthly subscription.
Your Postea box is sent directly to your door in letterbox-friendly packaging.
Where does Postea deliver?
Postea delivers to addresses across the UK. Every Postea subscription includes free UK delivery, so your monthly tea box is delivered at no extra cost.
Does the box fit through my letterbox?
Yes. All Postea boxes are designed to fit through a standard UK letterbox. This means you do not need to be at home to receive your delivery.
Letterbox-friendly packaging makes Postea a convenient way to receive loose leaf tea at home each month.
How long does delivery take?
Orders are typically processed within 1–2 working days. Delivery across the UK usually takes 2–3 working days depending on your location.
Your monthly Postea box is delivered anywhere in the UK at no extra cost.
Can I cancel or pause my subscription?
Yes. You can cancel, pause, or skip your subscription at any time through your account. There are no long-term commitments or cancellation fees.
Postea is designed to be flexible, so you stay in control of your monthly tea subscription.
Is there a minimum commitment?
No. Postea is a flexible subscription with no minimum commitment. You can cancel, pause, or skip deliveries at any time, giving you complete control.
When will I be charged?
You will be charged on the same day each month, based on when you started your subscription. Your order will then be processed and shipped shortly after.
Your monthly subscription price includes your loose leaf tea box and free UK delivery.
Do new Postea subscribers receive a free infuser and scoop?
Yes. As part of our current introductory offer, new Postea subscribers receive a free metal tea infuser and scoop worth £14.99.
This makes it easy to start brewing loose leaf tea at home, even if you are new to loose leaf tea and do not already have the equipment.
Is the introductory offer always available?
The free metal tea infuser and scoop worth £14.99 is part of Postea’s current introductory offer for new subscribers. This offer may change in the future, so check the latest subscription details before ordering.
Do I need to buy a tea infuser separately?
No. New Postea subscribers receive a free metal tea infuser and scoop worth £14.99 as part of our current introductory offer.
You can also use your own tea infuser, strainer, or teapot if you already have one.
Is Postea suitable for beginners to loose leaf tea?
Yes. Postea is designed to be beginner-friendly. Each box includes a variety of teas along with simple brewing guidance, making it easy to get started with loose leaf tea.
New subscribers also receive a free metal tea infuser and scoop worth £14.99 as part of our current introductory offer, giving you the basic tools needed to brew loose leaf tea at home.
How do I brew loose leaf tea?
Brewing loose leaf tea is simple. Add one teaspoon of tea per cup, pour over hot water, and let it steep for the recommended time, usually 2–5 minutes depending on the tea type.
Each Postea delivery includes guidance for best results.
How should I store my tea?
To keep your tea fresh, store it in an airtight container away from light, heat, and moisture. Proper storage helps preserve flavour and quality for longer.
Is loose leaf tea better than tea bags?
Loose leaf tea is often considered higher quality than standard tea bags because it usually uses whole or larger tea leaves. This can result in better flavour, aroma, and overall tea experience.
Loose leaf tea also gives the leaves more room to expand while brewing, helping release more of their natural flavour.
Do you offer gift subscriptions, and is Postea a good gift for tea lovers?
Yes. Postea subscriptions can be purchased as a gift, making them a thoughtful option for tea lovers. A Postea gift subscription gives the recipient a monthly selection of loose leaf teas to discover and enjoy at home.
Gift subscriptions can be sent to any UK address, and free UK delivery is included.
Can I send Postea to a different delivery address?
Yes. You can ship your Postea subscription to any UK address. This makes it easy to send tea as a gift or deliver to a different location if needed.
All Postea subscriptions include free delivery anywhere in the UK.
Why should I choose Postea over buying tea from a supermarket?
Postea focuses on quality loose leaf tea, offering better flavour, freshness, and variety compared to standard supermarket tea bags. You also get the convenience of discovering new teas delivered directly to your door each month.
All Postea subscriptions include free delivery anywhere in the UK, and new subscribers receive a free metal tea infuser and scoop worth £14.99 as part of our current introductory offer.
What makes Postea different from other tea subscriptions?
Postea is designed to be flexible, personalised, and convenient. You can choose your own teas, receive letterbox-friendly deliveries, and manage everything easily online.
Every Postea subscription includes free UK delivery, and new subscribers receive a free metal tea infuser and scoop worth £14.99 as part of our current introductory offer. Our goal is to make discovering great loose leaf tea simple, enjoyable, and convenient.